At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.
Job Description:
The Technical Writer will be responsible for creating and maintaining support material such as Product Manuals, procedures for O&G tools from Content Management tool. As a member of a small, dynamic documentation team and an integral part of the enterprise organization within an agile environment, he or she will make sure that instructional guides and reference manuals are clear enough for new users and detailed enough for advanced ones.
Essential Responsibilities:
Generate technical content from existing documentation and tool manuals of O&G tools
Strategize, Plan and execute content level and description
Collaborate with SME and AMO technicians and suggest Event-based Maintenance (EBM) strategies instead of Levels of Maintenance (LoM) based on tools usage and repair cycles
Interact with technicians (end-users) and update chunks for improved productivity
Write engaging content from AMO's technician point of view
Requirements:
Have proven skills in describing and explaining complex concepts and procedures
Candidate should possess 5-10 years of experience in technical writing
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Clear Strategic thinker and team skills are critical
Coordinate with Global teams and attend calls during the off-hours, if needed
Have excellent written/verbal communication skills, particularly in English
Be an excellent team player
Be able to work under pressure and meet all deadlines
Can work with minimal supervision in a very dynamic work environment
We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.
Work Experience
Desired Characteristics:
Have worked on user documentation, preferably online as well as PDF
Content Management and application development know-how would be a plus
Experience with Content Management modeling tools
Experience with various documentation tools (e.g. Documentum)
General knowledge on agile software development
Tools
Proficiency in MS Office, Adobe InDesign, Adobe Illustrator, XML authoring (Arbor text/Madcap Flare etc.)
Additional skills
CAD tools such as SolidWorks, etc.
Candidate Background and competencies
Education & Experience
BE/B tech or equivalent degree in Mechanical Engineering
3-5 years of experience as a Technical Writer skill.
Experience in industrial equipment and systems comprising of Mechanical, Electronics and Software functionality will be a plus.
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