Team Leader Sales
Internshala
About the job
Key Responsibilities
- Team Management & Sales Coaching
Lead and supervise a team of 6-8 counsellors (L1 and L2). Conduct daily team huddles and assign lead batches strategically. Review counselling calls, follow-ups, and registration approaches. Coach team members on objection handling, sales pitches, and CRM best practices.
- Sales Target Monitoring & Conversion
Track daily, weekly, and monthly counselling and registration targets. Ensure complete follow-up compliance and minimize lead wastage. Improve lead-to-counselling and counselling-to-registration conversion ratios. Drive referral lead generation through student engagement.
- CRM & Quality Oversight
Ensure accurate CRM usage, including tagging, call notes, and updates. Coordinate with QA and sales audit teams to resolve errors and implement feedback. Maintain branch-level performance dashboards and funnel tracking. Improve walk-ins, online counselling participation, and lead management efficiency.
- Operational Coordination
Coordinate with Admissions, Visa, and SST teams to resolve student queries. Handle escalations and manage student concerns professionally. Ensure timely fee collection and coordinate with Accounts for follow-ups. Organize webinars, branch events, and university partner meetings.
Skill(s) required
Client Relationship Management (CRM) Operations Sales Sales Management
Who can apply
Only those candidates can apply who
- have minimum 1 years of experience
- are from Nagpur only
Other requirements
Must-Have Qualifications:
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