At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking operations leads for our last mile team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a operations lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title: Operations Lead Location: Kolkata Essential Functions - Working with the center manager to ensure smooth function of the Amazon transportation operations -Executing the delivery process from delivery station to customer address - Ensure enough bandwidth in facility team and delivery team to ensure peak time delivery management - Continuously improve the delivery process and attain a sustained level of delivery performance improvement with execution of proper planning for the associates Essential Skills - Strong execution skills & Action oriented - Resourceful to identify the way to get things done using limited resources - Ability to work under pressure situations - Ability to work and perform station operations independently. - Ability to work in ambiguous situations and to come out with solutions as per the situations faced. Analytical Skills - Effectively analyze and interpret information - Identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. ### Basic qualifications - 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel ### Preferred qualifications - Bachelor's degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.