TCS Pune Is Hiring For Team Member / SME Employee Benefit - HRO

About the job

Mega Walk-In Drive TCS Pune is Hiring for Team Member / SME Employee Benefit - HRO Job Title: Team Member / SME Employee Benefit - HRODate : June 14th, 2026 (on Sunday)Timings : 10:00 AM 12:30 PM Venue : TCS, Sahyadri Park, Plot No. 2 & 3, MIDC SEZ, Rajiv Gandhi Infotech Park, Phase-III, Maan, Hinjewadi, PUNE Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office onlyExperience Required: 1-8 yearsEmployment Type: Full-TimeJD : Kindly refer to the end of the post Mandatory Requirements (How to generate your EPCN) EPCN number is mandatory for eligibility of the interview Step 1: Visit https://ibegin.tcs.com/iBegin/ Step 2: Click to login Step 3: Click New user (Register with us) Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details) Step 5: Once completed, your TCS no. will be generated which starts from EP2026XXXX. Step 6: You will receive the EP number on your personal e-mail ID. Mandatory Documents to carry:

• TCS Online Application Form
• Hard Copy of Resume
• 2 Copy Recent Passport Size Photographs
• Original and photocopy of Govt. ID proof (Aadhaar Card or PAN Card) Eligibility: Minimum 15 years of regular, full-time education (10 + 2 + 3) Should be flexible with night shifts & rotation shifts

Key Responsibilities: Be focused on processing, verifying, and managing claims for reimbursements. Ensuring accurate payments by preparing files and ensuring timely payments. Maintain track of Payments made and Fallouts. Handling Fallouts diligently and taking them to logical closures. Handle various aspects of the claim lifecycle, from initial review to final payment including regular follow ups with multiple stakeholders Customer, Client, F&A, vendor portal. Adhering to company policies and regulations. Responding to employee queries with TAT. Review claims processed by the team for correctness and completeness. Serve as SPOC for stakeholders addressing inquiries and providing updates. Guide the team of processors and oversee their performance. Analyze claims to identify trends, detect potential frauds and areas of Improvements. Diligently attend to escalation Publishing reports to leadership on performance metrices Maintain Proper documentation of processes and cross skilling of resources Ensure SLAs & KPIs are consistently met. Main Skills:

• "HR Operations expertise,
• SAP & Excel Knowledge,
• Communication, Comprehending and articulation skills
• Managing customer stakeholders directly
• Experience in designing the processes with tech supports" Work Experience: 1-8 years of experience managing claim reimbursements, especially travel claims.