At Deloitte, we’re expanding our Telecom Consulting practice and looking for passionate & self-driven professionals for Consultant/Senior Consultant roles:
Working with internal teams and clients to deliver short-term/ long-term engagements
Fraud Detection & Monitoring - Lead diagnostic and transformation initiatives across the fraud value chain identifying pain points, quantifying impact opportunities and developing executable roadmaps
Drive end-to-end transformation programs leveraging analytics, AI-first frameworks and automation to optimize fraud prevention, detection and claims management
Risk Assessment and Mitigation - Conduct comprehensive risk assessments to evaluate potential fraud threats and vulnerabilities. Develop and implement risk mitigation strategies and controls to prevent fraudulent activities
Evangelize fraud and disputes solutions by collaborating with delivery, digital and analytics teams to embed innovation and enhance solution maturity
Identify performance bottlenecks and enable data-driven interventions to drive measurable outcomes in fraud savings, false positive reduction and recovery rates
Develop and continuously evolve knowledge assets including capability decks, frameworks, case studies etc. to strengthen the fraud offering
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Assisting seniors in responding to client requests, RFPs and problem statements with proposals
Acting as a trusted advisor to client leadership, presenting recommendations and transformation roadmaps
Job Qualifications
Bachelor’s or master’s degree in business, Engineering, Technology, or related fields
Deep Telecom fraud domain expertise, the ability to translate technology and analytics into measurable business outcomes. Strong understanding of current and emerging frauds in the telecommunications sector
Experience in Telecom sector is mandatory and willingness to work across sectors
Experience with Fraud management Systems (FMS), AI/ML-driven fraud platforms and decision orchestration tools
Exposure to Operational Excellence and continuous improvement frameworks including period management reporting, quantification methodologies
Candidate should demonstrate hands-on experience in senior stakeholder management and conflict resolution
A base level of knowledge in business strategy, marketing, finance, operations and data analysis techniques
Proficiency in tools like Excel, SQL, Python(optional) and BI platforms to analyse large datasets and derive insights
Outstanding interpersonal and communication skills, both written and verbal
Strong problem-solving mindset to analyse complex challenges, identify root causes and deliver effective, innovative solutions
Ability to travel domestically or internationally for long-term project engagements
Strong client engagement and consulting skills with ability to influence senior stakeholders and CXO-level clients
Key Responsibilities (Revenue Assurance)
Working with internal teams and clients to deliver short term/ long term engagements pertaining to Customer Strategy & Implementation
Drive commercial excellence initiatives across telecom business units, focusing on revenue assurance controls & frameworks, margin optimization, collection analytics, customer experience reviews, and OSS/BSS transformation for operational efficiency
Developing business strategies to address revenue growth, cost optimization and market expansion for TMT clients
Leveraging data analytics to uncover insights, optimize performance and support strategic decision-making across technology, operations and go-to-market initiatives
Assisting seniors in responding to client requests, RFPs and problem statements with business development activities
Designing dashboards and performance monitoring frameworks to track key business outcomes
Acting as a trusted advisor to client leadership, presenting recommendations and transformation roadmaps
Facilitating client workshops, stakeholder interviews and structured problem-solving sessions
Building the relationship between Deloitte and client’s project team
Job Qualifications
Bachelor’s or master’s degree in business, Engineering, Technology or related fields
Experience in Telecom sector is mandatory and willingness to work across sectors
Understanding of the Telecom value chain and experience in some of these areas –
OSS/BSS transformation, revenue assurance, margin maximization, cost optimization, maturity assessment, business process reviews, RAFM tool implementation, process benchmarking, KPI development, product rationalization and pricing
A base level of knowledge in business strategy, marketing, finance, operations and data analysis techniques
Proficiency in tools like Excel, SQL, Python(optional), and BI platforms to analyse large datasets and derive insights
Outstanding interpersonal and communication skills, both written and verbal
Strong problem-solving mindset to analyse complex challenges, identify root causes and deliver effective, innovative solutions
Ability to travel domestically or internationally for long-term project engagements
Level and Experience
Senior Consultant: 5+ years relevant working experience
Consultant: 3 to 5 years relevant working experience
Location and way of working
Base location: Bangalore/Delhi
This profile involves frequent / occasional travelling to client locations
Working from the office at least 3 days a week is mandatory, with a hybrid model tailored to each domain’s specific needs
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