Systems Engineer - Productivity Engineering

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

As a Systems Engineer at Okta, you will be at the heart of how our global workforce communicates, collaborates, and creates. You won’t just be "keeping the lights on"; you will be responsible for architecting workflows, securing our ecosystem, and ensuring that our stack - from Google Workspace to Slack and Gemini - works seamlessly for every employee, everywhere.

What You’ll Be Doing

Infrastructure Management: Administer and optimize our core productivity suite, including Google Workspace,Gemini, Slack, Asana, and Smartsheet.

AI Integration & Strategy: Lead the deployment, management, and troubleshooting of enterprise AI tools (specifically Gemini), ensuring they are integrated safely and effectively into daily workflows.

Enablement: Create technical documentation and partner with cross-functional teams to drive best practices and high adoption rates of new applications and features.

Global Support: Act as a Tier 3 escalation point for complex technical issues, supporting a fast-paced, 24/7 global environment from our Bangalore hub.

Governance & Standards: Define and enforce global standards for tool usage, security permissions, and data governance.

Process Automation: Identify manual bottlenecks and use APIs or scripting to automate repetitive administrative tasks.

What You’ll Bring to the Role

Technical Expertise: Proven experience managing Enterprise-level Google Workspace (DNS, Mail routing, Vault, DLP) and administrative experience with tools such as Slack, Asana, and Smartsheet.

AI Proficiency: Practical experience managing and deploying Gemini and other AI-driven productivity interfaces within a corporate framework.

Operational Agility: Experience working in a fast-paced environment supporting a distributed, global company.