Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
We are looking for a Site Reliability Engineer to join our team and ensure the continuous, reliable operation of company services. This role involves proactive monitoring, incident response, and building resilient observability and escalation practices across our infrastructure.
What You’ll Do
Ensure monitoring and uninterrupted operation of company services.
Write and maintain alerting rules and runbooks.
Perform triage of incoming incidents and initial diagnosis of issues.
Build and maintain escalation chains for incident response.
Perform technical incidents resolution activities according to runbooks.
Participate in on-call rotations and post-incident reviews (RCA/postmortems).
Continuously improve observability coverage and reduce alert noise/false positives.
Collaborate with development and infrastructure teams to identify reliability risks and implement preventive measures.
What You’ll Bring
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Experience with observability tools (Grafana, ELK, VictoriaMetrics).
Experience working with Linux.
Experience working with Kubernetes (k8s).
Experience with AWS and Azure cloud platforms.
Ability to analyze incidents, identify root causes, and propose remediation steps.
Bonus Skills
Experience with Infrastructure as Code (Terraform, Ansible, or similar).
Scripting skills (Python, Bash) for automation of operational tasks.
Understanding of DevOps and CI/CD principles.
Experience with incident management tools (PagerDuty, Opsgenie, etc.).
Effective communication skills and a collaborative approach to teamwork.
What You’ll Get
18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Private medical coverage for you and up to four dependents
Life, accident, and disability insurance with enhanced coverage
Annual flexible wellbeing allowance for physical and mental wellness
Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
Meal, fuel, and transportation benefits based on work arrangement
Daycare reimbursement and safe cab facility for eligible employees
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.
By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.
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