Supply Chain Manager - Amazon Shipping, SWA S&OP

The Demand Planning Senior Supply Chain Manager ultimately solves the questions of (1) how do we make our shipping services best in class, (2) how do we offer our shipping services to more customers, and (3) how do we optimize network to remove constraints and increase speed.

Are you an experienced Business Operator with a strong work ethic? Do you enjoy solving complex optimization problems? If yes, this opportunity will appeal to you. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

The Demand Planning Supply Chain Manager works across the organization in a cross-functional environment with Operations, Product, and Tech teams to define the needs, goals, and execution plans to create a world class transportation network. They maintain and report up to date and accurate statistics, management reports, and analysis. They also facilitate the flow of information between different stakeholders and resolves any potential issues that impact customer experience and business continuity. The Senior Supply Chain Manager also provides timely resolution to issues by researching and querying internal tools and by making real-time decisions. An ideal candidate should be able to act as a single threaded leader for end-to-end processes, understand the requirements, analyze data and notice trends, and be able to drive Customer Experience without compromising on time.

This role requires the ability to partner cross-functional, dive deep into large and complex datasets with strong SQL proficiency/AI leveraging capabilities to extract actionable insights from multi-dimensional supply chain data. The successful candidate must demonstrate comfort working with enterprise-scale databases to analyze volume forecasts, capacity planning metrics, and operational performance across the network. Additionally, this position demands the ability to work cross-functionally across multiple teams—including Operations, Product, Tech, Finance, and Business Development—to drive quick execution on critical initiatives and accelerate decision-making in dynamic operational environments.

In this position, you will at minimum (a) Own 1-13 week demand planning for AMZL network, (b) identify technical integration opportunities and keep track of product initiatives, (c) Build scalable mechanisms to strengthen commercial partnerships, including owning cross-functional alignments, daily shipper communications, and demand volatility bridging to ensure operational resilience, and (d) Establish continuous improvement frameworks through weekly operational bridging, maintaining close collaboration with operations teams to drive feedback loops and process optimization. This position requires ability to program manage multiple workstreams, and working with partner teams across various supply chain functions like transportation, engineering, launch, finance, and operational planning. This position will also require working with business teams such as Revenue Management, Business Development, and Commercial. This role is a high visibility role as it requires regular interaction with leadership team and involves in critical decision making. Finally, this position will help develop sustainable and standard mechanisms and process to drive further automation.