About Goodera: Goodera is the world’s leading employee volunteering platform, powering companies to scale employee volunteering experiences globally through our innovative technology platform and unique operating model. With a presence in over 100 countries and support for 30+ languages, we connect over 500 clients—including 60+ Fortune 500 companies—with meaningful volunteer opportunities tailored to their communities. To date, our impact has reached over 10 million beneficiaries, powered by 1 million+ employee volunteers and a network of 50,000+ nonprofit partners. Growing at 100% year on year, we are backed by top investors including Zoom Ventures, Elevation Capital, Nexus Venture Partners, Omidyar Network, and Ursula Burns. Role brief: This role supports daily customs operations to ensure shipments are cleared smoothly and on time. You will coordinate with CHAs, freight partners, and internal teams to resolve issues and keep the import/export process efficient. You will also help improve processes by reviewing data and identifying better ways of working. Responsibilities: Support the day-to-day customs operations to ensure all shipments are cleared on time and follow compliance guidelines. Help identify and resolve any issues or delays that may affect the import/export process. Coordinate with Customs House Agents (CHAs), freight forwarders, and internal teams like procurement and finance for seamless operations. Assist in reviewing historical data to suggest improvements in processes. Maintain proper documentation and ensure accuracy across all customs-related activities.