Study Abroad Counselor

About the job

Key Responsibilities

1. Assist students with university application processes across destinations such as the UK, Australia, New Zealand, Ireland, the USA, and Europe.

1. Review and organize student documents to ensure completeness and accuracy.

1. Prepare application forms and submit applications through university portals and partner platforms.

1. Follow up with universities regarding application status, offers, and pending requirements.

1. Coordinate with counselors, students, parents, and partner institutions to ensure smooth case progression.

1. Track student applications, offers, deposits, visas, and pre-departure milestones.

1. Assist students with document collection, financial documentation, and visa file preparation.

1. Maintain accurate records in CRM systems, spreadsheets, and internal trackers.

1. Support students with accommodation, travel, insurance, and pre-departure guidance.

1. Identify delays or bottlenecks and proactively communicate updates to relevant stakeholders.

1. Ensure high levels of service quality and student satisfaction throughout the student journey.

Skill(s) required

Client Relationship Management (CRM) Data entry Document Management English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office Operations

Who can apply

Only those candidates can apply who

1. have minimum 1 years of experience

Other requirements