Vestas is widely known for its wind technology and for contributing significantly to the expansion of wind power. Vestas’ core business comprises the development, manufacture, sale, marketing and maintenance of Wind Turbines. Come and Join us at Vestas!
Service > Service Delivery > Turbine Performance Reporting Centre
The Continuous Improvement specialist is responsible for establishing and governing a robust performance management, continuous improvement, and quality framework for the Service GCC.
This role will establish a robust performance management framework, tactical improvement plans, enable process and system improvements, and govern the quality of deliverables from the GCC to ensure consistent, reliable, and value adding outcomes for Service.
The position partners closely with global service stakeholders, regional service, service quality and GCC leadership to ensure performance transparency, improve flow, quality, predictability, and measurable impact across the value chain.
Responsibilities
Continuous Improvement & Operational Excellence
Guide and support continuous improvement initiatives across Service GCC teams
Identify and address systemic issues impacting:Delivery time and flow and Rework, inefficiencies and Decision latency and escalations
Apply structured improvement methodologies (Lean, CI, problem solving, Kaizen) pragmatically
Advance process simplification, standardization, and automation while collaborating with the service transformation team and digital solutions.
Track benefits and ensure improvements translate into real business impact.
Performance Management & Tactical Execution
Define and govern performance KPIs aligned to Service objectives (delivery, quality, cost and performance) to support performance management cadence
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Translate performance gaps into clear, time bound tactical action plans with owners and measurable outcomes.
Ensure performance data is used for decision making and prioritization, not only reporting.
Quality Governance & Assurance
Define and implement a quality governance framework for GCC deliveries
Establish quality standards, check points, acceptance criteria, and compliance mechanisms
Monitor quality trends, defects, and recurring issues
Coordinate root cause analysis and preventive actions in collaboration with teams
Ensure quality is embedded in ways of working-not inspected at the end
Ensure processes are fit for purpose, scalable, and clearly documented
Improvement & Quality Culture Building
Promote a Improvement driven, quality focused, and learning oriented culture
Coach teams and leaders on: Using data effectively, Structured problem solving and Continuous improvement mindset
Ensure accountability without creating unnecessary bureaucracy
Qualifications
Bachelor's degree in engineering or master's in finance, operations or business
Lean six sigma belt certifications
PMP or Prince 2 trained/certification
Minimum 10+ years of industrial experience in business operations, continuous improvement and performance management from engineering industry
Experience in a GCC, shared services, or global delivery organization
Practical experience in engineering, service, or operations settings
Demonstrated experience collaborating with global stakeholders
Competencies
Performance & Improvement
Demonstrated ability to define meaningful KPIs and performance measures
Experience leading tactical improvement plans, not just diagnostics
Practical knowledge of Lean, CI, Six Sigma, or structured problem solving
Quality & Process Thinking
Good understanding of quality frameworks, assurance mechanisms, and governance
Ability to embed quality into processes and systems
In-depth root cause analysis with a focus on prevention
Analytical & Systems Skills
Robust analytical skills using Excel, Power BI, Tableau, or similar tools
Ability to translate data into clear insights and actions
Systems thinking across end to end service value chains
Stakeholder & Leadership Skills
Clear, structured communicator with cultural intelligence.
Persuades using reasoning, evidence, and teamwork
Comfortable challenging constructively
Skilled at planning, setting priorities, and seeing tasks through
Cost, Value & Financial Acumen
Deep knowledge of cost drivers, productivity levers, and efficiency opportunities in service operations, including DC/MW, LPF&LD reduction, and EBIT recovery.
Ability to quantify improvement benefits in terms of: Cost avoidance, Cost reduction, Productivity gains, Value creation for Service
Comfortable working with financial data (budgets, run rate costs, benefit tracking) and experience building simple business cases for improvement initiatives.
Clear mindset of "value for effort" and prioritization based on business impact
What Achieving the Goal Looks Like
Clear and trusted performance, improvement, and quality framework across the Service GCC
Tangible improvements in delivery flow, quality, and predictability
Reduced rework and recurring quality issues
Teams owning improvement initiatives and quality performance
Clear alignment between Service expectations and GCC delivery
What We Offer
We in vestas offer a thriving and professional Environment where people are valued over anything, opportunities will be provided for skill development and your ideas will be considered. By joining Vestas, you’ll work with one of the world’s top wind turbine manufacturers and be part of an inspiring, motivating workplace. environment By Joining the renewable industry will have a satisfaction and privilege of creating a better planet for the future
Additional Information
Your primary location will be in Chennai, India
Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 16th Jul 2026
Learn more about Vestas at www.vestas.com and follow us on our social media channel
BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, www.vestas.com/en/careers/job-openings.
DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and
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