At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
The Opportunity
NiCE Public Safety is building its partner program from the ground up. Evidencentral is the anchor product — a cloud-native digital evidence management platform already gaining traction in public safety agencies — and it opens the door to the full NiCE portfolio: Inform/911, Investigate, and Real-Time Center. The partner channel is the fastest path to scale, and this hire is the engine that makes it move.
Year 1 goal: $750K–$1M+ partner-influenced ARR, built on 50 named target partners across CAD/RMS resellers, case management platforms, and system integrators.
This is a pure offense role. The Strategic Partnerships Manager is NiCE’s boots on the ground in the partner ecosystem — recruiting, activating, and growing the relationships that drive partner-sourced and partner-influenced pipeline. Not admin. Not support. In market, building the program.
What You’ll Do
Partner Recruitment
Own outreach across all 50 named partner targets — CAD/RMS resellers, prosecution and case management platforms, and system integrators
Drive 5+ partner conversations per week; log every contact attempt, outcome, and next step in Salesforce same day
Lead Tier 1 referral partner onboarding (Magnet Forensics, Flock Safety, Cellebrite, and peers) — fastest relationships to build, lowest friction to activate
Own Tier 2 reseller recruitment across the 24 named CAD/RMS and prosecution targets
Support Andy McKeever on Tier 3 SI relationships; attend meetings, own follow-up, log all activity
Partner Activation & Pipeline
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Drive deal registration from every active partner — every signed partner has at least one registered deal
Own the partner check-in cadence: 30/60/90-day check-ins scheduled, prep notes ready, outcomes logged in Salesforce after every call
Attend partner QBRs; support Andy commercially, own all follow-up actions
Feed partner-sourced and partner-influenced pipeline to Andy weekly; reviewed every Monday
Track partner pipeline in Salesforce daily — if it’s not logged, it doesn’t exist
Program Ramp
Shadow Andy on all design partner conversations in the first 60 days — learn the pitch, the objections, the public safety procurement dynamics
Fully own the partner prospect list and all 50-target outreach from Day 60 forward
Onboard into Salesforce partner tracking, deal registration workflow, and partner portal Day 1
What We’re Looking For
Required
3+ years in partner/channel sales, business development, or alliances — with a track record of recruiting and activating partners, not just managing existing ones
Public safety, govtech, or SLED (State, Local, and Education) technology background — you understand how agencies buy, how procurement cycles work, and who the real decision-makers are
Proficiency in Salesforce — you log every activity same day, build your own reports, and live in the CRM
Hunter mentality — you open relationships from cold, run your own pipeline, and move without being pushed
Comfort operating in an early-stage program with no established playbook — you build the process as you go
Strongly Preferred
Experience selling through or alongside CAD/RMS, records management, or digital evidence platforms
Familiarity with the public safety procurement cycle — RFP/RFQ processes, cooperative purchasing, CJIS compliance
Prior experience at a SaaS company in a channel or alliances role
Existing relationships inside the target partner ecosystem (CentralSquare, Tyler Technologies, Mark43, Magnet Forensics, or comparable firms)
What Success Looks Like
By Day 90:
50 partner targets mapped and outreach begun in Salesforce
20–30 discovery conversations completed and logged
3–5 partners signed into the program
Every active partner has at least one registered deal
Weekly partner pipeline report running every Monday
By Month 6:
$100–200K+ partner-influenced pipeline visible in Salesforce
First partner-sourced close in motion
Tier 1 and Tier 2 partner relationships fully owned and advancing independently
The Environment
This role reports directly to Andy McKeever, who leads partner sales for NiCE Public Safety. Program back-office (Salesforce builds, onboarding workflow, cert tracking, partner portal) is owned by a dedicated program coordinator — so the rep is never pulled into admin. You sell. The coordinator makes sure everything behind the sale is clean.
NiCE is a global leader in digital and AI-powered solutions for public safety and justice. Evidencentral is the entry point into a portfolio that includes Inform/911, Investigate, and Real-Time Center. This role is positioned at the start of a market-building moment.
Compensation & Location
Competitive base salary + variable compensation tied to partner-sourced and partner-influenced ARR
Full benefits package
Remote, US-based — travel required for partner meetings, agency events, and industry conferences
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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