Staff Site Reliability Engineer (AWS, Terraform, Distributed Systems)

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Staff Site Reliability Engineer is responsible for architecting, implementing, and maintaining solutions that ensure Visa’s application services operate with high availability and reliability. This role focuses on automating operational tasks, monitoring system performance, and supporting incident response to optimize the reliability and efficiency of global payment systems. The engineer collaborates with cross-functional teams to drive innovation, influence architectural decisions, and build systems that process billions of transactions. The position requires expertise in modern application technologies, cloud platforms, containerization, and observability tools, as well as a commitment to continuous improvement and knowledge sharing.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:

• Architect and implement solutions to maintain “Always On” availability for Visa’s application services.

• Automate monitoring, deployment, and incident response processes to improve efficiency and reliability.

• Lead investigations and troubleshooting activities to resolve complex technical issues and prevent future incidents.

• Collaborate with global engineering teams to build, support, and deploy application services.