Staff Engineer – Observability Platform
Postman
Who Are We?
Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
We are looking for a Staff Engineer to join our Observability team. This role is ideal for a highly technical engineer who thrives on uncovering the truth behind complex system behaviors, diagnosing difficult production challenges, and driving platform-wide improvements.
As a Staff Engineer, you will operate as a force multiplier across engineering teams, helping Postman build world-class observability capabilities while improving reliability, performance, and developer productivity. You will partner closely with Infrastructure, Platform, Product, Security, and Data teams to identify systemic issues, establish operational excellence, and ensure engineering teams have the visibility they need to operate at scale.
What You'll Do
Drive the technical vision and architecture for Postman's observability platform.
Design and build scalable solutions for metrics, logging, tracing, alerting, and operational analytics.
Investigate complex production issues, identify root causes, and drive long-term corrective actions.
Partner with engineering teams to improve service reliability, availability, performance, and operational maturity.
Establish observability standards, best practices, and instrumentation frameworks across the company.
Build tooling and automation that enable faster incident detection, diagnosis, and resolution.
Leverage telemetry data to uncover performance bottlenecks, capacity risks, and reliability gaps.
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