Swiggy is India's leading on-demand delivery platform, leveraging data science and cutting-edge AI to redefine convenience for millions of customers. The AI team works at the intersection of machine learning, advanced architecture, and applied research to shape AI-first systems that directly impact customer experience and business growth. The team values cross-functional collaboration, open sharing of ideas, and innovation to roll out AI solutions at scale.
Bring your expertise in building scalable AI systems and leading next-generation Generative AI and Agentic AI initiatives, and join a motivated team making a tangible business impact.
About the Role
As a Staff Data Scientist, you will lead the design and implementation of cutting-edge AI solutions, focusing on Large Language Models (LLMs), Generative AI applications, and Agentic AI platforms. This role demands expertise in AI-native products, hands-on experience with real-world GenAI deployment, and a clear understanding of trade-offs while building scalable solutions for production environments.
You will be a pivotal leader in designing and implementing the next generation of AI-first systems at Swiggy. You will act as both a hands-on data scientist and a strategic thinker—working with multi-agent systems, defining operational workflows, and ensuring the alignment of AI capabilities with Swiggy's business vision and customer needs. This role demands a unique blend of deep technical expertise in advanced AI concepts (especially Large Language Models, Generative AI, and Agentic AI) and strong systems thinking to build scalable, high-performance, and cost-effective AI solutions. You will be instrumental in shaping our AI strategy, driving innovation, and ensuring the successful delivery of impactful AI products that directly influence customer experience and business metrics. We foster an environment of open sharing of ideas and encourage contributions to both internal and external forums.
What qualities are we looking for?
Technical Expertise:
Overall 8-12 years of experience in AI and Data science with 2–3 years of
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hands-on experience with Large Language Models (LLMs), Generative AI applications, and Agentic AI architectures (e.g., multi-agent workflows, copilots, autonomous agents).
Proven track record of building AI-first systems (e.g., conversational
agents, copilots).
Strong system design skills with experience in designing scalable,
low-latency AI-powered platforms.
Familiarity with orchestration tools/technologies like LangGraph, CrewAI,
AutoGen, and distributed multi-agent system design.
Deep understanding of the trade-offs between open-source vs proprietary AI
models and related tools.
Experience building or integrating components such as Ontology Layers,
Graph Knowledge Bases, and feedback loops into AI systems.Strategic Thinking:
Expertise in evaluating build-vs-buy options and supporting recommendations
with logical explanations.
Ability to identify scalability, latency, and inference-cost bottlenecks
and devise solutions.
Updated knowledge and insights on the latest tools, frameworks, and trends
in AI and multi-agent ecosystems.Product Knowledge:
Strong curiosity and empathy for end-user personas.
Demonstrates end-to-end product thinking beyond model performance.
Ability to connect AI capabilities with business KPIs while ensuring ROI on
AI investments.
Experience working closely with Product Managers to identify workflows and
bottlenecks, collaboratively defining roadmaps.Communication and Leadership:
Demonstrates the ability to act as a thought partner to product managers
and stakeholders.
Exceptional written and verbal communication skills to align
cross-functional teams on objectives, deliverables, and methodologies.
Thrives in a fast-paced environment with a "Founder Mentality" to move
Entrepreneurial stint or experience with startups building AI products
R&D experience with language models
What will you get to do here?
Build AI-first systems with a focus on multi-agent systems, LLMs,
Generative AI, and Agentic AI workflows.
Define and build scalable and efficient AI systems with low latency at
production scale.
Design orchestration mechanisms like Ontology Layers and incorporate
feedback loops for enriching system capabilities.
Stay updated on emerging AI frameworks, tools, and technologies, applying
learnings to both technological and business problem statements.
Evaluate and benchmark open-source and proprietary AI frameworks based on
cost, scalability, and suitability.
Collaborate with engineering, product, analysts and business stakeholders
to define workflows, address bottlenecks, and create product roadmaps.
Provide recommendations on AI investments with a critical eye on ROI and
business impact.
Present your work in internal and external forums, thought-leadership
events, and research publications.
Why Join Swiggy?
Opportunity to work on impactful and challenging projects in the AI domain.
Chance to build innovative solutions at scale, directly impacting millions
of users.
Collaborative work culture fostering learning, growth, and innovation.
We believe in promoting equal opportunities and diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, or disability.
Ready to Shape the Future with AI? Apply now!
Visit our tech blogs to learn more about some of the challenges we deal with:
The Swiggy Delivery Challenge Part One
How AI at Swiggy is Transforming Convenience
Decoding Food Intelligence at Swiggy
*We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law*
