Sr. Software Engineer - Service Now ITSM Job

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire Service Now ITSM Professionals in the following areas :

Years of Experience - 4+ years

Location - Pune

Strong understanding of monitoring & observability concepts

• Hands-on with at least 2 tools:

• Preferred - SCOM / AppDynamics / Datadog / New Relic/ Zabbix/ AWS CloudWatch etc.

• Experience with event management & alert handling

• Strong integration experience (APIs, REST, data pipelines)

ServiceNow & ITOM

- Experience with:

• ServiceNow Event Management

• ITOM (preferred but not mandatory)

• Understanding of CMDB and CI relationships

Data & AIOps

- Basic to intermediate knowledge of:

• AI/ML concepts (anomaly detection, clustering, prediction)

- Exposure to: