Sr. Sales Process Specialist

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is hiring a Senior Sales Process Specialist!

The Senior Sales Process Specialist for the Water Infrastructure Treatment Projects division is responsible for supporting and improving sales and commercial processes that drive business growth, operational consistency, and a strong customer experience. A primary focus of this role is leading and strengthening the order entry process for project-based sales, ensuring orders are entered accurately, timely, and in alignment with commercial terms, contractual requirements, and operational needs. This role partners closely with sales, project teams, finance, operations, and customer service to improve the effectiveness of processes that support the full commercial lifecycle within the Water Infrastructure Treatment business.

In addition to order entry ownership, this position supports process improvement across proposal coordination, forecasting, project handoff, pricing support, contract workflow, sales reporting, and order execution. The Senior Sales Process Specialist helps ensure these processes are well defined, consistently followed, and aligned with business objectives. The role is also responsible for improving data quality, reducing inefficiencies, and supporting the tools and systems needed to strengthen commercial execution.

The ideal candidate brings a strong background in sales process improvement within a project-driven environment and is able to work effectively across functions and priorities. This individual should be comfortable analyzing workflows, supporting process changes, and driving adoption of standardized practices that improve visibility, accountability, and overall performance. Strong communication, organizational, and analytical skills are essential, along with the ability to operate effectively in a matrixed organization.

Key Responsibilities:

• Lead and improve order entry processes for project-based sales to ensure accuracy, completeness, timeliness, and alignment with commercial terms, customer requirements, and internal controls.