Sr IT Analyst

Roles & Responsibilities – Informatica Application Support Engineer

1. Enhancement & Continuous Improvement Activities

• Analyze enhancement requests from business and technical teams.

• Implement modifications in mappings, workflows, parameters, and ETL logic based on change requests.

• Develop new ETL workflows and reusable components for evolving business requirements.

• Perform performance tuning and optimization of Informatica mappings and sessions.

• Identify automation opportunities for repetitive operational activities using Shell scripting or Python.

• Recommend process improvements to increase ETL stability, efficiency, and maintainability.

• Monitor daily ETL batch execution for Informatica PowerCenter / IDMC workflows and mappings.

• Track workflow, session, and task execution status to ensure successful completion within SLA.

• Support critical business cycles and provide on-call support when required.

• Analyze and troubleshoot workflow, mapping, session, and data load failures.

• Perform root cause analysis (RCA) for production incidents and recurring issues.

• Coordinate with database, infrastructure, cloud, Unix, and application teams for issue resolution.