Enable and drive adoption of HR systems (e.g., HCM, HR Direct) and promote manager self-service capability.
Act as primary HR advisor to managers, providing guidance on employee relations, policy interpretation, performance management, and workforce planning.
Coach and upskill managers to enhance their capability in managing teams, including performance conversations, engagement, and development planning.
Provide advisory support in performance management processes including goal setting, performance reviews, and Performance Improvement Plans (PIP).
Partner with Talent Acquisition to expedite hiring processes, including position validation, offer alignment, and escalation management.
Monitor HR metrics and insights to identify trends, risks, and improvement opportunities, and provide recommendations to the business.
Serve as escalation point for complex HR issues and collaborate with HR Services and CoEs to ensure timely resolution.
Support employee relations matters and investigations, ensuring fair, compliant, and consistent outcomes.
Work closely with regional HR and CoE teams to execute critical HR assignments and ensure consistency and alignment of HR practices.
Drive continuous improvement initiatives to simplify HR processes, enhance user experience, and increase operational efficiency.
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Bachelor’s degree in Human Resources, Business Administration, or related field.
Minimum 5 years of experience as an HR Business Partner (HRBP) and/or HR Generalist, supporting managers and employees across multiple functions and business groups.
Demonstrated experience working in a matrixed HR organization and collaborating with multiple stakeholders, including HR Shared Services, HR Centers of Excellence (CoEs), Talent Acquisition, and business leaders.
Strong understanding of Indian employment laws and HR practices.
Experience working in a regional or multi-country HR environment preferred.
Experience with HR systems and analytics platforms.
Preferred experience partnering with leaders and managers from diverse functions, including Commercial (Technical Sales, Pre-Sales, Sales Support), Engineering, Project Management, Operations, and other business functions.
Strong capability to influence, coach, and advise managers at different organizational levels on employee relations, performance management, workforce planning, and organizational effectiveness.
Key Skills & Competencies
Strong stakeholder management and consulting skills
Excellent coaching and influencing capability
Strong communication and interpersonal skills
Analytical and data-driven mindset
Ability to manage multiple priorities and work in a fast-paced environment
High level of integrity, professionalism, and business acumen
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