GAR is seeking a Senior FinOps Analyst to join our Credit Note Processing operations. The ideal candidate will be responsible for credit note processing and un-applied credit notes for European marketplaces, drive system enhancement initiatives, and optimize processes while ensuring compliance with regional VAT requirements. Key job responsibilities • Process and reconcile credit notes while ensuring compliance with regional VAT requirements • Drive continuous improvement initiatives for auto-credit notes functionality to enhance First Pass Yield performance • Develop and maintain Business Review Documents for system enhancements, including credit note submission capabilities through Vendor Central Web • Create and review UAT and PVT scripts, oversee test execution and authorize production deployments • Monitor and optimize credit note processing turnaround times • Support E-invoicing tax regime implementation across European countries through process re-engineering and control enhancement • Lead process optimization initiatives to improve operational efficiency and reduce manual interventions • Collaborate with Collections team to reduce aged un-applied balances • Analyze reports and reconcile large volumes of data, communicating results to management • Assist in resolving vendor escalations and provide timely resolution • Maintain effective communication with internal and external stakeholders to identify issues and propose solutions for long-term process sustainability ### Basic qualifications - Bachelor's degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Experience with Microsoft Office products and applications - • 2+ years of experience in Accounts Receivables with at least 1.5 years in Cash Applications - • Proficient in SAP and Oracle Financial systems - • Advanced Microsoft Excel skills (vlookup, pivot tables, macros) and Microsoft Office Suite - • Excellent negotiation, interpersonal, verbal and written communication skills - • Proven instances in identifying and driving process improvements and operational efficiency projects - • Knowledge of European VAT regulations ### Preferred qualifications - 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience - Bachelor's degree, or MBA in finance, accounting or related field - • Excellent negotiation, interpersonal, verbal and written communication skills - • Proven instances in identifying and driving process improvements and operational efficiency projects - • Knowledge of European VAT regulations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.