Amazon is seeking a detail-oriented and customer-focused professional to join the Corporate Cards and Expense Reimbursements team within Finance Operations. This individual will serve as a key contributor handling employee expense queries, ensuring policy compliance, and delivering timely resolutions through established procedures and SIM-T workflows. Key job responsibilities Handle expense rejection queries, policy queries, payment enquiries, and expense submission-related queries via SIM-T within defined SLAs Review expense reports and corporate card transactions for compliance with Amazon's Travel & Expense policy using established SOPs and procedures Resolve candidate/termed employee queries related to expense reports following documented workflows Apply Amazon's reimbursement guidelines, corporate card usage policies, and Business Code of Conduct in day-to-day operations Troubleshoot issues using available documentation and escalate when actions deviate from established procedures Communicate clearly and concisely through verbal and written communication Contribute to maintaining team metrics Implement process improvements. Support team members through knowledge sharing on established processes ### Basic qualifications - Bachelor's degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Experience with Microsoft Office products and applications ### Preferred qualifications - 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.