Sr. Customer Support Engineer, Raipur

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged conventions to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

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The Senior Customer Support Engineer - Indore is responsible for delivering customer support in terms of technical service at Madhya Pradesh.

This position reports to the State Service Manager- Guj, MP, CG and is part of the WEST Service team in the Service department located in Indore and will be fully remote.

In this role, you will have the opportunity to:

- Install, maintaining the instruments and Providing Basic Operation Training during Installation to Provide effective product and customer support.

- Ensures Preventive Maintenance planning (PM), MOD are performed in timely manner

- Seeks timely support for difficult product issues avoiding unnecessary down time, Maintain recommended Spare Parts for all product Range and Maintain excellent customer relationship, specifically with his/her directly assigned accounts by adhering to field service policies procedures and standards.