Sr Client Consulting Manager (Project Management/ contingent hiring/Vendor management)

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. VCA Implementation Services (VIS) is the executional arm of VCA focused on delivering capability and expertise to clients; we do this by sourcing and hiring talent to embed within our client’s organisations.

What Manager, VCA Managed Services Managed Services People and Process Optimisation Lead does at Visa:

In this role you will help to guide and support the growth of the VCA Implementation Services business across the Asia Pacific region by leading the Talent & Vendor Strategy Office (TVSO) for VIS APAC, responsible for centralizing and scaling contingent workforce (contractor) hiring, vendor management, and operational delivery. Drive standardization, efficiency, and control across markets while enabling faster hiring and improved vendor outcomes.

TVSO acts as the execution layer for hiring managers—owning the “how” of hiring, onboarding, vendor engagement, and operations—so the business can focus on delivery.

The core responsibilities of the role include:

People and Process Optimisation

• Own the centralisation of contingent worker hiring, vendor onboarding & procurement operations across APAC

• Consistently optimise by removing bottle necks, resolving escalations, complex cases and market specific challenges. Focus on creating efficiency by reducing cycle time, reducing vendor cost and eliminating duplication of work.