Sr. Client Account Executive, Enterprise

About Dialpad

Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

A Sr. Client Account Executive, Enterprise at Dialpad is responsible for helping existing clients execute upgrades to their accounts, driving year-over-year revenue growth. This role’s primary responsibility is to receive leads from the Client Sales team, create quotes, communicate with customers, and facilitate customers adding licenses to their accounts. This role’s secondary responsibility is to manage a portfolio of existing Dialpad customer accounts where the CAE will demonstrate the value of what's possible through the implementation of additional Dialpad product suite offerings.

The CAE is a member of the Sales organization, will carry a revenue quota, and will report directly to their frontline sales leader. The CAE will be responsible for meeting or exceeding sales and revenue goals and objectives.

What you'll do