This role supports the Contracts & Pricing Execution Center of Excellence (COE) team in Amgen India by executing AIN-based analytics and reporting activities, including dashboards, recurring reporting, data quality review, documentation, and reporting automation. Reporting to the Manager, Contracts & Pricing Execution COE Delivery Hub, the Senior Associate will play a hands-on role in delivering accurate, timely, and well-documented analytics outputs that support CPE stakeholders.
As part of the continued build-out of the Amgen India CPE Delivery Hub, the Senior Associate will partner with the AIN Manager and US-based business-facing leads to understand requirements, complete assigned work, identify data or process issues, and support improvements that strengthen recurring reporting and analytics delivery.
Key Responsibilities
Analytics & Reporting Execution
- Execute assigned dashboard, reporting, and analytics activities supporting the CPE Center of Excellence.
- Prepare, refresh, and maintain recurring reports, dashboards, KPI outputs, and related analytics deliverables.
- Perform data quality checks, reconciliations, and validation steps to support accurate reporting outputs.
- Document reporting logic, data sources, business rules, assumptions, and known limitations.
- Support dashboard and report enhancements based on prioritized requirements from the AIN Manager and US-based leads.
Requirements, Handoffs & Stakeholders Support
- Partner with the AIN Manager and US-based leads to clarify assigned requirements, timelines, and expected outputs.
- Translate defined requirements into clear analytical steps, reporting updates, or documentation actions.
- Communicate status, questions, risks, and data issues clearly and in a timely manner.
- Support smooth handoffs to US-based leads for business review and validation.
- Maintain clear documentation of open items, decisions, and follow-up actions related to assigned work.
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- Contribute to standardization and automation of recurring reporting and analytics activities.
- Identify opportunities to reduce manual effort, improve consistency, and strengthen documentation quality.
- Support development and maintenance of templates, trackers, reporting documentation, and repeatable ways of working.
- Apply continuous improvement thinking to assigned analytics, reporting, and documentation activities.
Quality, Controls & Documentation
- Follow established documentation standards, control expectations, and approved ways of working.
- Maintain organized work plans, evidence, and supporting documentation for applicable reporting and analytics activities.
- Support audit readiness through accurate documentation, evidence collection, and timely response to requests.
- Escalate data quality, control, process, or timeline risks to the AIN Manager.
- Ensure assigned work is completed with accuracy, consistency, and appropriate attention to detail.
Collaboration & Team Contribution
- Work collaboratively with AIN Delivery Hub team members supporting analytics, systems coordination, documentation, and governance activities.
- Support cross-training and knowledge sharing across recurring reports, dashboards, data sources, and reporting processes.
- Contribute to a team culture focused on accountability, curiosity, quality, continuous improvement, and Amgen Values.
What We Expect of You
We are all different, yet we all use our unique contributions to serve patients. The ideal candidate is a hands-on analytics and reporting professional with experience working with data, dashboards, recurring reports, documentation, and process improvement in a structured business environment. This individual should be detail-oriented, organized, comfortable working with various stakeholders, and able to execute assigned work independently while escalating questions, risks, and issues appropriately.
Basic Qualifications
- Bachelor’s degree and 4–6 years of experience in analytics, business operations, sales operations, finance, information systems, commercial operations, or a related business role within a pharmaceutical, biotech, or similarly regulated environment.
- Experience working with data, dashboards, recurring reporting, documentation, or business process support.
- Experience using Excel, AI, and reporting or visualization tools to analyze, validate, summarize, or present data.
Preferred Qualifications
- Experience supporting US pharmaceutical commercial operations, contracts and pricing operations, sales operations, or related business operations in a regulated or highly controlled environment.
- Experience managing dashboard and report delivery, recurring reporting support, data quality review, and reporting automation.
- Experience working with commercial or revenue management platforms such as Model N, or with comparable business systems requiring structured issue tracking and release coordination.
- Working knowledge of SOP governance, audit support, evidence retention, and internal control expectations.
- Strong analytical, problem-solving, and communication skills, including the ability to translate ambiguous requests into clear deliverables.
- Experience working with distributed teams supporting US-based stakeholders.
- Strong Excel skills and experience with reporting, visualization or AI tools such as Tableau, Power BI, Codex or similar platforms.
- Demonstrated ability to manage multiple priorities while maintaining strong attention to detail and delivery quality.
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