Job Requirements About the Role The Senior Specialist - IFM is responsible for managing all infrastructure and facilities management services of the bank, ensuring operational efficiency. This vital role ensures the smooth functioning of day-to-day maintenance and facilities, contributing to the overall operational effectiveness of the bank. Key Responsibilities Primary Responsibilities Manage essential services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal, and recycling.Ensure that basic facilities are well-maintained.Implement performance management techniques to monitor and demonstrate achievement of agreed service levels and lead improvement initiatives.Ensure that facilities meet compliance standards and government regulations.Support future planning by forecasting the facility’s upcoming needs and requirements.Adhere to reporting procedures as per the bank's standards and requirements.Supervise facility refurbishments, renovations, and any necessary replacements and repairs.Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures, and purchases.Prepare documents to put out tenders for contractors.Liaise with external vendors to ensure efficient administrative services.Set up Standard Operating Procedures for managing the critical environment and ensure compliance at the site.Plan and monitor appropriate facility management staffing levels and ensure efficient utilization.Provide training to on-site teams on equipment procedures and implementation, ensuring all desired training is completed as scheduled.Communicate workplace safety precautions to employees.Develop contingency plans for uncertain situations, such as unexpected equipment breakdowns.Capture and share best-practice knowledge among the team. Secondary Responsibilities Collaborate with business/support units and provide them with requisite materials and services to support their day-to-day operations.Keep abreast of global market trends and competitor strategies in key markets. What We Are Looking For Education Graduation: Bachelor of Commerce (B.Com), Bachelor of Science (B.Sc), Bachelor of Arts (BA), Bachelor of Business & Insurance (BBI), or Bachelor of Management Studies (BMS).Post-graduation: MBA/PGDM. Experience Minimum of 2 years of relevant experience. Skills and Attributes Strong leadership and managerial skills.Ability to monitor key parameters such as productivity, hiring quality, and costs using relevant scorecards.Capability to attract and retain top talent for key roles.Adherence to benchmarks and processes for finalizing commercials and other key parameters.