Specialist - F&A - I2C 4A

Specialist - F&A - I2C

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

In this role, you'll be responsible for all the activities related to I2C domain

Reconcile the agent account as per remittance provided by the account current agent

To post the amount on policy bill lines received from Agent for policy premium

Follow up with the agent on delinquent items and for the amount lying in suspense account

Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics

Provide relevant process reports on a timely basis

Ensure adherence to established attendance schedules i.e. per predefined rosters

Ensure adherence to company policies and procedures

Coaching and grooming of team members to build a strong and efficient team

Good analytical and problem-solving skills

Ability to communicate verbally and through emails with businesses