Solutions Engineer

Role Overview

The position is central to accelerating partner transformation toward secure networking, platform-driven business models. It focuses on embedding AI and AIOps capabilities into partner solutions, enabling predictive operations, automation, and data-driven decision-making across customer environments. The role drives adoption through technical leadership, solution innovation, and strategic deal engagement, helping partners evolve into intelligent solution providers.

Key Responsibilities

Cross-Architecture, AI & AIOps Leadership

- Lead the design and execution of AI-enabled cross-architecture solutions across strategic partners

- Integrate AIOps, observability, and automation into networking and security solutions to deliver predictive and self-healing capabilities

- Establish and scale Centers of Excellence (CoEs) and partner practices

- Enable partners to leverage Cisco platforms (e.g., AI infrastructure, observability, and security analytics) for data-driven outcomes

Strategic Customer & Partner Engagement

- Act as the primary technical advisor on AI, AIOps, and cross-architecture solutions to partner leadership and customers

- Engage CIOs, CTOs, and business leaders to align AI-driven solutions with enterprise transformation goals

- Translate business challenges into intelligent, automated, and integrated architectures

- Shape long-term roadmaps incorporating AI adoption, data strategy, and platform integration

Technical Sales & Deal Acceleration

- Lead technical strategy for large, complex AI-led transformation deals

- Architect solutions that combine AI infrastructure, AIOps platforms, and cross-architecture capabilities

- Orchestrate cross-functional teams to deliver differentiated, outcome-driven proposals

- Position Cisco’s AI and AIOps capabilities to outpace competitors and drive market differentiation

Demand Generation & Innovation