Software Engineer 3 - Frontend

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team

We are the Digital Services team within Customer Service Technology under eBay’s Global Technology Organization. We own the end-to-end online customer service experience across web and native mobile, helping millions of buyers and sellers get fast, effective help every day.

Our mission is to keep members in-journey and resolve issues through intuitive, compliant self-service experiences, driving high containment and deflection, lower customer effort (CES), and reduced assisted contact. We design and build the experiences that enable customers to quickly find answers, resolve issues through self-service, and get support when needed. . Partnering closely with Product, Design, Data, and Platform teams, we deliver intuitive, reliable, and scalable solutions that improve the end-to-end customer service journey.

Our engineers work across frontend applications, backend services, APIs, and platform integrations using a modern, diverse tech stack that includes Java, Node.js, web services, native iOS and Android, and a variety of data stores such as NoSQL and Oracle, with a strong focus on quality, observability, and collaboration in a highly distributed environment.

What you'll do and learn:

- Translate requirements into software designs and deliver clean, efficient, extensible, and maintainable frontend code.

- Own and deliver significant features or subsystems within a larger domain across the software lifecycle, including design, development, testing, deployment, observability, and monitoring.

- Design and build responsive, accessible, and high-performing web experiences using modern frontend technologies and frameworks.

- Collaborate effectively with Product, Design, Data, and Platform partners to deliver intuitive and reliable customer experiences.