Prime Video is how hundreds of millions of customers around the world discover, buy, and watch the content they love. Behind every offer a customer sees — every subscription, rental, purchase, and deal — is a set of world-class systems built and owned by our Commerce team in Bengaluru. We are the Prime Video Offers team: the front of the funnel for Prime Video's global growth. We own the tier-1 services that put offers and products on the shelf for customers worldwide, operating at billions of transactions per day with obsessively high reliability. We are also at the forefront of AI innovation — reimagining how customers interact with our commerce surfaces, and how intelligence drives the best offer to the right customer at exactly the right moment. If you want to solve problems at a scale few engineers ever encounter, and lead teams that are genuinely shaping the future of entertainment commerce globally — read on. The Opportunity This is not a support role or a component team. Our engineering teams in Bengaluru own entire product surfaces end-to-end, and are responsible for extending the set of offers, discounts and deals to customers across the globe. The work you do here directly extends the top of the funnel for Prime Video's worldwide customer growth. The scale of the challenge is real: we serve hundreds of millions of customers who speak different languages, use diverse devices, expect different offers, and pay in different ways. We do this across multiple product lines, each with hundreds of features, in dozens of countries, in partnership with tens of thousands of companies. The combinatorial complexity this creates is one of the hardest unsolved engineering problems in our space — and AI has become central to how we tackle it. Key job responsibilities As a Software Development Manager on the Prime Video Offers team, you will: Lead 1–2 teams of high-caliber Software Engineers building and scaling world-class distributed systems that serve billions of requests per day — systems that customers worldwide interact with every time they browse, buy, or subscribe on Prime Video. Own the customer experience end-to-end. You and your teams are directly responsible for the commerce surfaces customers encounter daily — from the offers on the shelf to the checkout flow. You'll make high-impact decisions that shape how hundreds of millions of customers experience Prime Video commerce, globally. Drive strategy in partnership with Product, UX, and senior leadership. You'll be a key voice in defining what we build and why — collaborating closely with product managers and UX designers to translate customer insights into technical direction, and engaging regularly with senior leadership to align on priorities, communicate trade-offs, and influence the roadmap. Set the standard for engineering excellence — leading design reviews, providing insightful code reviews, and actively mentoring engineers across seniority levels. Identify and solve ambiguous, high-impact technical problems, including architecture deficiencies and bottlenecks that constrain innovation across Prime Video. Recruit, hire, mentor, and coach SDEs at all levels — building the next generation of engineering talent in Bengaluru. Manage delivery commitments within an Agile/Scrum environment, owning all operational metrics and support for your teams' software. A day in the life Your day is varied and high-impact. You might start with a design review for a new AI-powered personalization feature, move into a roadmap trade-off discussion with a product leader, and close the day in a senior leadership review for a critical launch. You'll be deeply involved in hiring and developing talent, attending operational reviews to raise the bar on software quality, and working with your teams to solve problems that don't have easy answers. No two days are the same — and that's by design. What makes this role genuinely different is the degree of ownership. From Bengaluru, your teams own entire product surfaces end-to-end — you set the technical direction, make the calls, and ship the experiences that hundreds of millions of Prime Video customers around the world interact with every day. You and your teams decide what gets built, how it gets built, and what customers experience — at global scale, from day one. About the team We are the Prime Video Commerce Offers team in Bengaluru — engineers across all levels and managers who build and own the commerce experiences that customers across the globe interact with every day. We put offers, deals, and products on the shelf for hundreds of millions of Prime Video customers, and we take that responsibility seriously. We are a worldwide team, and we operate like one. That means working across time zones with genuine empathy — understanding that your counterpart in Seattle or London has a life outside of work, just as you do, and that great collaboration doesn't require anyone to sacrifice their personal time. We hold a high bar for each other professionally, and we hold an equally high bar for how we treat each other as people. Inclusivity isn't a value we list on a slide — it's how we work. We believe the best ideas come from diverse perspectives, and we actively create space for every voice to be heard, regardless of level, background, or tenure. We're proud of the culture we've built, and we're intentional about protecting and evolving it. A part of this is getting to know each other and having fun. Whether it's a team lunch, a celebration after a big launch, or just finding reasons to get together outside of work, we believe that the best teams are ones where people genuinely enjoy showing up. We're setting the standard for what a great engineering team culture looks like, and we're looking for people who want to be part of that. ### Basic qualifications - 7+ years of engineering experience - 3+ years of engineering team management experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems ### Preferred qualifications - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.