Do you want to influence the experience of millions of customers? Do you want to work in a collaborative environment that impacts products from across the company? The Recipient Experience (REX) team owns and build customer-facing experiences which help us realize our mission of providing a perfectly executed, transparent, and flexible delivery experience that customers LOVE. Your solutions will provide the data needed to anticipate and resolve customer's questions before they are asked. At Amazon, we are known for our customer obsession. We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience. As a Software Development Engineer II (SDE II), you'll lead engineering design and development with a team of engineers and product partners. To succeed in this role, you believe in high standards for code quality, code reviews, testing, and operational excellence. You create mechanisms for achieving results and iterating improvements and can lead projects end to end while working with and through other engineers to deliver results, with the autonomy to build the right solution from Day One. As an SDE II with our team, you will collaborate with other engineers on technical design and strategy with a career opportunity for growth that only Amazon can offer. We are looking for a motivated SDE II with the desire and talent to contribute and lead to this vision. This person will have a track record of success delivering new features or products. This person has thrived and succeeded in delivering high quality technology products and services in a hyper-growth environment where priorities shift fast. This person has strong design and implementation experience and a strong knowledge of web services and protocols. Key job responsibilities - Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. - Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry. - Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed. - Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use. - Design and code the right solutions starting with broadly defined problems. - Work in an agile environment to deliver high-quality software. A day in the life As a Software Development Engineer in REX, you will take the lead on building innovative solutions for enabling post purchase delivery experiences. You will also own the technical relationships with the business teams. You will have a strong bias for action, Deep Dive, insist on the highest standards and deliver results. About the team The Recipient Experience team’s mission is to provide a transparent and flexible delivery experience that recipients love.REX-owned pages (Your Orders, Progress Tracker, Order Details, and Product Owner Page) and Notifications are highly visible and trafficked destinations. We are in a mission to modernising Amazon's post-purchase customer controls experience. ### Basic qualifications - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language ### Preferred qualifications - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.