We are looking for a Software Development Engineer II to build the experience and technology for Amazonians to get support on their important life events. In this role you will drive and execute the technology vision to create 1-click employee experience, where employees can manage their professional and personal life events, and do their day-to-day work of innovating on behalf of their customers, without any issue. You will use innovative technology to anticipate and understand the needs of employees, and create simple to use experiences that resolve their issues with low effort. Creating simple and low effort support experience for complex life events require building new capabilities, extending and adapting existing services, and orchestrating available resolutions across multiple organizations. You will create shared services using core and common building blocks that other teams can onboard to create seamless and comprehensive experience that works back from employees. You will drive the three year architectural plan for the technology as well as drive tradeoff decisions balancing long term vision with delivering immediate impact to our customers. You will be a mentor in the organization, coaching your peers on engineering excellence and leadership principles. You will be a champion of diversity, equity and inclusion. You will foster a safe environment for diversity of thought, encourage teams to experiment, fail-fast, learn and improve. Come join us to build the Earth’s best employee experience! ### Basic qualifications - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience - Experience programming with at least one software programming language ### Preferred qualifications - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.