Software Dev Engineer 2, REX

Recipient Experience (REX) - Our mission is to deliver reliable and innovative solutions that allows the business to optimize targeting and sending post order transactional notifications WW and enables end-customers to receive timely order updates and prompts to take action when needed. We strive to create technology and system that is user-friendly, efficient, SLA driven and serves as a central platform for multiple businesses to manage their transactional notifications. Our team is dedicated to continuously improving our products by adding communication channels, reduce cost to deliver, improve experimentation velocity and reduce operational load to stay ahead of the curve and meet the evolving needs of our customers.

Key job responsibilities You solve difficult problems, applying appropriate technologies and best practices. You work with your team to invent, design and build software that is stable and performant. You are proficient in a broad range of design approaches and know when it is appropriate to use them (and when it is not). Your solutions are pragmatic. You consider the legacy of the code you produce and write code that an SDE unfamiliar with the system can understand. You limit the use of short-term workarounds. You do things with the proper level of complexity the first time (or at least minimize incidental complexity). You create flexible software without over-engineering. You make appropriate trade-offs, re-use where possible, and are judicious about introducing dependencies. You are efficient with resource usage (e.g., system hardware, database, memory/CPU, etc.) You work on project ideas with customers, stakeholders, and peers

A day in the life

1. Collaborating with project teams across various themes like core platform development, software compliance, and financial optimization.
2. Engaging in technical discussions and brainstorming sessions to devise software strategies.
3. Active participation in our development sprints, reviewing code, and ensuring the implementation of best practices.
4. Interacting with stakeholders, understanding their needs, and translating them into technical solutions.
5. Mentoring team members (SDE1), providing guidance, and fostering a culture of innovation and excellence.
6. Regularly reviewing and optimising existing systems and processes for better efficiency and performance.

About the team

The CSTRAC team is the authoritative source for answering the question: “Where is my stuff?” to the customer. We empower customers to control where and when they receive their package even as their package is in flight. CSTRAC is product-driven. We own the customer-facing Package Tracking page as well as its backend services. As the majority owner of the tracking experience product vertical, CSTRAC streamlines front-end and back-end development to deliver results with a significant reduction in time-to-market. Our SDEs focus on providing a state-of-the-art, extensible, and modular service architecture that allows our FEEs to consume current and consistent tracking data. Our FEEs leverage the backend systems to craft engaging user experiences that spark customer delight.