At Amazon, innovation drives growth and enables us to offer our customers more types of products more conveniently and at even lower prices. The Amazon Books team is seeking a Support Engineer to improve workflows, reduce manual workload through application development and process automation. The candidate will develop production applications and services to ensure a positive customer experience that is inline with Amazon business objectives. They have an understanding and empathy for Amazon’s customers and business objectives, particularly those aspects relevant to the team and division (where “division” is an organization which can include about 150 people). The Application engineer will continually align their work with Amazon’s business objectives and seek to deliver business value. They proactively and continually improve their level of knowledge about Amazon’s business and relevant technologies. They regularly work across multiple teams to resolve issues. About the team Katalyst tech team primarily focuses on automating manual process within Books, Amazon Music & AWS operations and program team. This team creates tools/applications(operational workflows, dashboards, data validation, comparison, scraping, marketing automation, conversion tools, web apps, scheduler, file handling) aimed to reduce cost and improve quality/CX. ### Basic qualifications - 2+ years of software development, or 2+ years of technical support experience - Bachelor's degree in engineering or equivalent - Experience scripting in Python or Javascript - Experience with SQL databases (querying and analyzing) ### Preferred qualifications - Experience with CI/CD pipelines build processes - 1+ years of leading development of applications backed by AWS services or using other cloud based technologies and services experience - Full stack application development expertise using Python/Java/Javascript Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.