Site Reliability Engineering Technical Staff

Ensures that Dell’s Cloud Service delivers the service performance, reliability and availability expected by our customers and internal client groups. SRE teams are continuously improving the management automation of our Cloud Service, with the objective of enabling industrialized fleet management at scale. Job matching tips: if the role is focused on configuration and maintenance of internal network infrastructure, then use IT Network Development.

What you’ll achieve:

Refine and deliver requirements for service enhancements with product engineering teams and collaborate with key Cloud Services Product Managers and stakeholders. Collaborate with DevOps / DevSecOps teams proactively to build reliability and security into their services without disrupting the CI/CD pipeline. Be a technical leader within a global team that defines, measures, and optimizes SLIs, SLOs, and Error budgets for product offerings Work towards the reduction of Toil on a day-to-day basis.

Join us to do the best work of your career and make a profound social impact as a Technical Staff on our Site Reliability Engineering team.

You will:

• Define and evolve how AI transforms ways of working across the organization, including structure, productivity, and work tracking

• Design, implement, and maintain observability and SRE solutions using modern AI tools and technologies (Python, Ansible, etc.)

• Standardize and scale Infrastructure as Code (IaC) and establish best practices for reliability, observability, backup, and disaster recovery

• Diagnose and resolve complex infrastructure and automation issues across development and production environments

• Collaborate cross-functionally and mentor engineers while leveraging AI tools to enhance developer productivity, quality, and continuous improvement

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: