Site Reliability Engineer (ETS)

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organisation. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.' Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Enterprise Technology Services (ETS) is part of IS&T and delivers global-scale platforms and services that keep Apple's operations secure and running. The team manages identity, device security, and anti-abuse platforms — covering everything from manufacturing and repairs to software updates and activations. ETS also oversees supply chain, manufacturing, and partner integration platforms, protecting data on more than 2.5 billion devices worldwide. And when Apple prepares for a global product launch, ETS owns the systems that ramp factory production — managing serial numbers, network credentials, and verified software.

Do you love working on highly scalable and secure distributed applications? Does the idea of fast-paced environment make your heart leap? Do you want your technical abilities to be challenged every day and for your work to make a difference in the lives of millions of people?

If so, the Product Engineering Systems group is looking for dedicated hands-on SRE Engineer who are not afraid to share knowledge, think creatively, and question assumptions. Join us to do the best work of your life with a welcoming, diverse, and hard-working group of engineers. Bring passion and dedication to the job, and there’s no telling what you could accomplish!

Minimum Qualifications

BS in engineering, computer science or other technical disciplines. 4+ years of working experience in ITIL terminology for incident and problem management. Monitoring distributed systems application architectures in log monitoring and analysis tools (e.g. Splunk). Hands-on knowledge in java programming and REST APIs for Application debugging and root cause analysis. Strong in at-least one programming or scripting languages like Perl, Python, Ruby etc., for developing tools in Observability, ETL etc.. Excellent interpersonal, analytical, and communication skills.

Preferred Qualifications

Strong understanding of database principles and working knowledge in distributed storage and infrastructural solutions such as Oracle, Cassandra, SOLR, and Kafka. Good command on Linux, Networking concepts (TLS/SSL, DNS, Load Balancers, etc.,) and troubleshooting skills in large scale environments. Experience with container management and micro-services architectures such as Docker in cloud and on-premises infrastructure.