Site Reliability Engineer- (4- 7 years) Work Location - Bangalore

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

We are an agile team inside Cisco IT, building the next generation NoSQL Databases on cloud platforms that will be demonstrated by all of Cisco as we move to cloud native applications. This is a small team of highly motivated individuals demonstrating Agile scrum methodology. The team is responsible for building and operating Hybrid Cloud Database services in a DevSecOps model. We move at a fast pace and are passionate about cloud and automation. We have a history of building clouds at a large scale and are looking for someone who as passionate about it as we are.

Your Impact

Site Reliability Engineers are responsible and take ownership for reliability, scalability, automation, and other aspects related to uptime and availability of our database services. You will need to have strong skills in following areas:

- Design, write and build tools to improve the reliability, availability and scalability of our Cassandra/MS-SQL/Neo4J Cloud Database Platform Offerings.

- Augment existing instrumentation to build a cohesive picture of the characteristics of our systems with special attention to points of failure.

- Design and develop improvements, focused on resilience, to our production systems to achieve and surpass SLOs.

- Help improve our operational practices to minimize service disruptions.

- Work with our Service Assurance team to modernize and improve our monitoring and alerting stack.

- Design new tools to monitor alerts that help discover failures or issues before our customers.

- Work with engineers to identify root cause and fix issues. Influence, design and create new architectures, standards and methods for large-scale enterprise systems.

- Maintain services once they are live by measuring and monitoring availability, latency and overall system health.

- Work with AI tools/agents to maintain highly available environments and optimize operations.

Minimum Qualifications

- Bachelor’s degree in computer science or related field