Service Desk Agent with French and English

Looking for new challenges?

At Fujitsu, we believe work should empower you – not just professionally, but personally. Whether you're solving global challenges or improving your community, you’ll have the tools, support, and freedom to make a real impact. We are Fujitsu – a global leader in Japanese information and communication technology (ICT). We deliver innovative solutions, advanced technology products, and services that empower businesses to thrive and create a sustainable future. With a focus on collaboration and trust, we work hand-in-hand with our customers to transform industries, communities, and the world.

Join us and take your career to the next level as Service Desk Agent. Explore the details, submit your CV, and start shaping your future with Fujitsu!

Your responsibilities

• performing 1st support line diagnosis and resolution of technical problems,

• forwarding requests to other departments if no other solution is possible,

• ensuring the quality of communication,

• registering and analyzing reports,

• suggesting improvements and optimizations.

Our requirements

• fluency in French and English.

• high-level communication skills,

• basic computer user knowledge (e.g. Microsoft Office, PCs hardware construction)

• team-oriented attitude.

What can you expect from us?

At Fujitsu, we’re committed to supporting our employees in every aspect of their professional and personal lives. Here’s what we offer: