Senior Technical Partner Manager

Alloy is where you belong!

Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 800 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.

Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

About the team

Alloy is a leading provider of digital identity management, helping innovative FinTech companies and banks manage KYC, AML, and other components of client onboarding. Our single API enables clients to access 50+ third-party data sources in real time to improve decision-making and streamline client experiences.

As Alloy grows, we’re scaling our Channel Technical Solutions team to deliver strategic technical partnership at every stage of the client lifecycle. This role is for a Senior Technical Success Manager focused on Partnerships – someone who can own the technical relationship with Alloy’s key integration partners, scope and solution technical use cases, and act as a proactive partner ensuring joint clients adopt and optimize Alloy through those partnerships.

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.

What you'll be doing

As a Senior Technical Success Manager for partners, you will be a proactive, strategic technical partner for clients, bridging the gap between Alloy’s technical depth and client outcomes. You’ll collaborate closely with Partnership Account Managers (PAMs), Product, and Engineering to ensure clients maximize the long-term value of Alloy.

Key responsibilities include:

• Partner Enablement & Technical Advisory – Serve as the primary technical resource for Alloy partners, enabling them to independently implement, support, and optimize Alloy solutions through training, guidance, documentation, and ongoing technical consultation.