Senior Support Lead

Provide senior SAP FI/CO AMS support for financial operations, reporting continuity, closing support and resolution of finance process issues. Finance and Controlling support across GL, AP, AR, asset accounting, cost accounting, intercompany postings, month-end close, reconciliation, tax codes, finance reporting and integration with logistics and sales.

Key Responsibilities

Resolve L2/L3 finance incidents and service requests involving postings, master data, reconciliations, closing, asset accounting, cost accounting and reporting. Analyse data and posting inconsistencies caused by master-data issues, manual entries, integration delays, access restrictions or configuration misalignment. Support month-end, quarter-end and year-end finance activities, including GL/AP/AR checklists, closing tasks, reconciliation and audit-trail validation. Troubleshoot FI/CO integration issues with SD billing, MM procurement/inventory, PP production, OpenText VIM, Concur, Ariba and banking/payment-related processes. Perform configuration analysis and minor controlled changes for finance processes, tax codes, posting rules and reconciliation requirements. Support audit evidence, financial controls, access reviews and compliance readiness in coordination with Security and Finance leads. Create and maintain SOPs and knowledge articles for recurring finance incidents, closing support, data validation and reporting checks. Work with business users to improve proficiency, reduce manual-entry errors and support targeted training for high-volume sites. Support regression testing, release validation and post-release stabilization for finance-impacting changes. Identify automation candidates such as blocked invoices, goods receipt/invoice pending checks, reconciliation dashboards and recurring posting validations. Skill Requirements Mandatory skills SAP FI/CO support

GL/AP/AR

Closing and reconciliation Asset accounting Cost accounting Tax code support Finance/logistics integration Incident and problem management Audit/control awareness Optional / preferred skills OpenText VIM SAP Concur/Ariba Banking/payment integration SAP BW/BI finance reporting E-invoicing/localisation awareness

Other Requirements

Expected outcomes / KPIs Finance SLA adherence Closing support quality Recurring finance error reduction Audit evidence timeliness User satisfaction