Senior Specialist, Client Enablement

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Specialist, Client Enablement to join our Global Payments & Trade, Client Enablement team. This role is located in Pune.

In this role, you’ll make an impact in the following ways:

• Serve as a core contributor to onboarding and transition projects, ensuring timely and accurate delivery of client solutions.

• Provide coaching and guidance on project management best practices to internal teams and stakeholders.

• Act as an escalation point for complex implementation issues, driving resolution through cross-functional collaboration.

• Advise clients on optimal solutions and shepherd them through the implementation lifecycle.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or equivalent combination of education and experience.

• 3–5 years of total work experience, with at least 1–2 years in project management or client onboarding roles.

• Strong understanding of Global Payments products and client implementation workflows is preferred.