Senior Software Engineer - Production Support - India

Should have around 3-5 yrs of Experience.

Experience in L1 and L2 production support and ticketing process.

• Must have Strong understanding of Linux.

• Good to have knowledge of Windows and PowerShell.

• Good to have knowledge on Linux shell scripting.

• Good to have knowledge on Windows, PowerShell and Docker Containerization(Deploy docker images and manage services)

• Should have knowledge on Release management

• Should have capability to do product development, automation and application upgrades.

• Good to have knowledge on transition skills, SOP preparation and new application onboarding.

• Should have good Communication skills

• Should have strong analytical and problem-solving skills.

• Must take ownership and accountability of a product delivery.

• Strong Knowledge on ITIL concepts

• Experience in production support and ticketing process

• DB experience - SQL server/Oracle DB(SQL query writing experience-DDL/DML..etc)

• ETL production support experience-Informatica or SSIS tools