Do you want to join an innovative team of product managers who create state-of-the-art solutions that provide value to Amazon, suppliers, and customers? Do you like to solve end-to-end business problems and directly impact the profitability of the company? The Defect Prevention & Reconciliation (DP&R) organization builds innovative enterprise level technology products for minimizing defects in Amazon’s Global fulfilment supply chain by monitoring, detecting, or preventing defects from entering the supply chain. We are looking for a strategic thinker with exceptional communication skills coupled with strong track record of launching needle-moving enterprise level products and solutions – from conceptualization and ideation to worldwide launch and adoption. The role will lead end-to-end development of products and tools to minimize pre-receive supply chain defects that materially impacts perfect inventory placement and associated transportation costs, and world-wide expansion of these tools/products across all Amazon locations. You will be co-located with an exceptional Tech-team and will partner closely with the team to prioritize solutioning and delivering products that delight our sellers. This role sits at the intersection of customer experience, seller success, and operational excellence, requiring a leader who can navigate complex challenges with clarity and purpose. As the single-threaded owner of this highly visible program, you'll dive deep into the intricate world of inbound supply chain defects, crafting innovative solutions that impact millions of customers and sellers globally. Your mission will be to transform complex supply chain challenges into elegant, seller-facing tools that drive efficiency and accuracy. Your journey will begin with understanding the pulse of our customers, sellers, and internal stakeholders, and then transforming these insights into products that will drive efficiencies and reduce costs. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Through the art of working backwards from customer needs, you'll architect a compelling vision that resonates across teams. This vision isn't just about solving today's problems – it's about anticipating tomorrow's challenges and opportunities. In this role, you'll orchestrate collaboration across a diverse ecosystem of teams – from tech and data science to finance and business units. Your ability to influence and align multiple stakeholders will be crucial as you guide products from conception to launch. You'll be the conductor of a complex symphony, ensuring every team moves in harmony toward common goals. Strategic thinking will be at the heart of your work. You'll identify long-term opportunities that others might miss, translating these insights into actionable strategies and roadmaps. Your influence will extend across multiple product lines and geographies, where you'll guide teams through the full product lifecycle – from initial ideation through experimentation and successful market launch. Success in this role requires masterful prioritization and decision-making skills. You'll navigate tradeoffs that impact various Amazon organizations, maintaining clear communication channels and ensuring alignment with broader company objectives. Your leadership will be instrumental in driving initiatives that enhance both customer experience and business value. This is more than a product management role – it's an opportunity to shape the future of Amazon's supply chain operations, creating lasting impact through innovation and leadership. If you thrive in complex environments and are energized by transformational challenges, this role offers the perfect platform to leave your mark on global e-commerce. Key job responsibilities 1. Define a data-driven product vision, develop business cases, requirements, and prioritize competing opportunities. 2. Work directly with engineering to build exceptional products. 3. Partner with other teams across Amazon Product and Tech to identify and influence development of new products and services. 4. Understand customer (external and internal) needs, define clear project plans and execute to high expectations in a fast-paced environment. 5. Interact with stakeholders at multiple levels and in multiple locations, working with business, operations, tech and BI teams to define and deliver solutions. 6. Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints. 7. Collaborate with global stakeholders in other regions to define requirements that support international use cases. 8. Define user stories and product requirements; while contributing to the technical design of new product features. ### Basic qualifications - Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics - 7+ years of end to end product delivery experience - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning - Knowledge of architectural concepts and algorithms, schedule tradeoffs and new opportunities with technical team members - Experience identifying and solving complex problems through data analysis - Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership - Experience writing business requirements documents, functional specifications, and use cases - Knowledge of Six Sigma tools and Lean techniques - Experience translating customer needs into business requirements ### Preferred qualifications - Experience in using analytical tools, such as Tableau, Qlikview, QuickSight - Experience in building and driving adoption of new tools - Experience in Agile/SCRUM enterprise-scale software development - MBA, or Master's degree in supply chain management, operations, engineering, analytics or related field - Experience launching new products that cross multiple organization verticals and across broad geographies Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.