via Career pages·Yesterday
Senior Process Analyst
QuEST Global
Full-timeOn-sitebusiness systems analysisquality objectives achievementroot cause analysisauditing skillsmentoring green beltscommunication skillsdata-driven problem solvingquality management systemcontinuous improvementlean sigma methodologyproblem solvingdata analysisprocess improvement
Location:Bengaluru, Karnataka, IndiaType:Full-timePosted:Yesterday
Job Requirements
Roles & Responsibilities:
- Be a change agent in bringing in data driven approach in problem solving & decision making process.
- Interact with Customers, understand requirements and achieve their KPIs.
- Drive Lean Sigma methodology in implementing Process & Quality improvements across the centre.
- Identify Improvement opportunities and achieve quality objectives.
- Train Green Belts (GBs) using relevant modules & exercises Periodic mentoring of GB projects, tracking progress and driving timely closure.
- Conduct Audits and improve overall project maturity of the Delivery Unit.
- Active support in conducting RCAs and data analysis on problems.
- Periodic monitoring & control of Quality Management System
Work Experience
Required Skills (Technical Competency):
- Basic Knowledge of ISO 9001 & AS9100.
- Conduct process audits.
- Mentor and guide team in performing Root cause analysis.
- Mentor and guide team in continuous improvement.
- Mentor and guide team in preparing for standard audits.
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