Senior Officer, Specialist, Analytics, Small Medium Enterprises

Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Job Purpose

To drive business performance and strategic decision-making through data analytics, management information systems (MIS), and business intelligence solutions across CPS, CL, CPM, and NDS segments. The role is responsible for providing actionable insights, developing reporting frameworks, enhancing data-driven decision-making, and promoting adoption of analytics tools to improve business productivity, efficiency, and growth.

Key Accountabilities

• Deliver meaningful business insights through analysis of complex datasets across SME Banking and Institutional Banking segments.

• Develop, automate, and maintain MIS reports, dashboards, and analytics solutions supporting CPS, CL, CPM, and NDS businesses.

• Support strategic planning through timely and accurate management reporting.

• Drive business performance monitoring by identifying key trends, opportunities, and risks.

• Partner with business stakeholders to understand requirements and translate them into scalable analytics solutions.

• Improve data accessibility and visualization capabilities across business units.

• Drive adoption and utilization of analytics platforms and dashboards among end-users.