Senior Manager, Systems Engineering

This role reports into senior leadership responsible for global AI/GPU host management strategy, fleet readiness, AIOps adoption, intelligent automation, service reliability, and operational tooling. You will translate that strategy into disciplined execution across day-to-day operations, service queues, triage, incident response, patching, upgrades, runbook maturity, telemetry improvements, and operational readiness for OCI's AI/GPU host fleet.

You will be a hands-on leader during operational escalations, driving crisp communications, rapid diagnosis, and durable corrective actions. You will partner cross-functionally with geographically distributed OCI engineering, platform, networking, data center, compliance, and operations teams to deliver measurable reliability, efficiency, and execution outcomes.

Key Responsibilities

Organizational Leadership & Talent Development

• Lead, grow, and develop India-based teams of operators, developers, and technical leads in a 24x7 operational environment; establish clear ownership boundaries, on-call expectations, and accountability mechanisms.

• Recruit, hire, coach, and retain high-performing talent; set goals, manage performance, develop successors, and raise the technical and operational bar across the team.

• Create a culture of operational excellence, ownership, continuous learning, pragmatic simplification, and disciplined execution while supporting rapid AI/GPU infrastructure growth.

Service Ownership: AI/GPU Host Operations at Cloud Scale

• Own operational outcomes for assigned AI/GPU host management services, including host health, fleet readiness, hardware/software triage, service queues, reliability, and operational readiness.

• Guide teams that diagnose AI compute host issues across hardware, Linux, services, networking, automation, and monitoring layers; ensure issues are resolved quickly and with durable prevention mechanisms.

• Drive operational execution for service patching, upgrades, staged rollouts, change controls, and readiness reviews using metrics-driven planning and governance.