Senior Manager, Medical Operations Excellence – Scientific Communications

Career Category

Medical Affairs

Job Description

Role Description

The Senior Manager, Medical Operations Excellence is a strategic and operational role responsible for advancing best-in-class scientific content development, publication excellence, medical content standards, and organizational capability building. This role will implement global frameworks, training programs, onboarding curricula, and continuous improvement initiatives that enable consistent, high-quality, compliant, and innovative scientific communications across the organization.

This role serves as a facilitator, collaborator, and operational partner to Scientific Communications leadership and cross-functional stakeholders by reinforcing standards, supporting training and on

boarding initiatives, enabling scalable content development approaches, and contributing to efficient operational planning.

Reporting to the Director of Medical Operations, this global role will help support a modular content strategy through template development, content enablement resources, workflow coordination, and operational support. This individual will collaborate closely with Scientific Communications leadership and Operations colleagues globally and within Amgen India to help maintain a cohesive, forward-looking, and collaborative Scientific Communications organization.

The successful candidate will operate in a manner that reflects Amgen’s culture and values, builds trust and respect through collaboration and partnership, upholds the highest ethical standards in all activities, and demonstrates a strong commitment to continuous individual, team, and organizational improvement.

Roles & Responsibilities

• Support and reinforce adherence to established Scientific Communications standards, processes, and compliance expectations across content development activities, including alignment with GPP, ICMJE, internal SOPs, and other applicable requirements.

• Develop and maintain capacity tracking models, workload assessments, resource planning tools, and operational reporting to inform business planning and prioritization.