Senior Manager, Customer Analytics
Expedia Group
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Senior Manager, Customer Analytics
Our Corporate Functions are made up of teams that support Expedia Group, including our Global Finance Org., Yield and Analytics, Traveler and Partner Service Platform, Legal Team, Strategy and Corporate Development Team, and People & Places Org.
Are you passionate about data and analytics? Do you want to be at the forefront of a truly customer-centric organization.
We are looking for a hardworking and intelligent individual to fill the Senior Manager, Customer Analytics role, leading a small group of analysts and supporting our B2C brands.
As a core member of our team, you will be working with data and applying advanced data science techniques in a fun and stimulating environment. There are a variety of exciting projects that you will work on to drive business strategy. Your insights will be used to enhance our customer value proposition, improve customer acquisition and engagement, drive customer lifetime value, deliver an amazing customer experience and better understand the customer behaviour across multiple brands own by Expedia Group. This is an exciting opportunity for a team-player who wants to be a central part of a truly customer focused team.
The successful individual will have people management experience, will be able to work with minimal instruction and oversight, enjoy working on multiple tasks and projects at the same time and own projects end to end. Critical to your success in this role is a love of data (we love data!) - developing insightful analysis that you communicate in a clear and compelling way..
What you’ll do:
- Recruit, manage and lead high performing team
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