At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
As a member of the U.S. Value & Access organization, the Senior Manager, Contract Development, Provider Contracting serves as the functional people and process leader for assigned Provider segments and contracting portfolios. This role leads a team of contract development professionals and is accountable for translating approved commercial contracting strategies into precise, compliant, and operationally executable agreements while ensuring alignment with applicable legal, compliance, financial, government pricing, and operational requirements.
The Segment Lead manages day-to-day contract development operations for assigned segments, including team priorities, workload allocation, performance expectations, contract structuring, drafting quality, portfolio oversight, organizational capability, and execution readiness. This leader establishes consistent standards, governance routines, and continuous improvement practices that enable high-quality, scalable contract development across assigned portfolios.
This role partners closely with Coverage & Pricing, Legal, Government Price Reporting, Contract Pricing Execution, Business Integration, and other cross-functional stakeholders to ensure agreements accurately reflect approved business objectives and can be effectively implemented across downstream processes and systems. The Senior Manager is expected to exercise sound judgment, resolve ambiguity, influence cross-functional alignment, and communicate risks, recommendations, and tradeoffs clearly to senior leaders.
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Serve as the functional people and process leader for assigned Provider segments and contracting portfolios.
Lead, coach, and develop contract development professionals, including setting priorities, reinforcing performance expectations, supporting development planning, and building team capability.
Manage day-to-day team operations, workload prioritization, resource allocation, assignment coordination, and escalation pathways to support timely, high-quality contract delivery.
Own end-to-end contract development accountability for assigned Provider segments, including contract drafting, interpretation, portfolio oversight, execution support, issue resolution, and process effectiveness.
Translate approved pricing constructs, commercial contracting models, and provider discount methodologies into clear, compliant, and operationally executable contractual language.
Structure agreements to support operational feasibility, implementation readiness, auditability, financial controls, and government pricing requirements.
Establish, maintain, and continuously improve contract development standards, drafting quality expectations, review practices, governance routines, and process controls across assigned segments.
Monitor portfolio and process health through appropriate routines, metrics, and stakeholder feedback, identifying opportunities to improve quality, cycle time, consistency, scalability, and execution readiness.
Provide guidance and decision-oriented recommendations on contract language, contract structure, implementation considerations, contractual risk implications, and escalation matters.
Lead resolution of complex contract development issues, interpretation questions, process barriers, implementation challenges, and cross-functional alignment needs.
Partner with Coverage & Pricing, Legal, Government Price Reporting, Contract Pricing Execution, Business Integration, and other stakeholders to support contract development, implementation, operational execution, and continuous improvement activities.
Drive modernization of contract lifecycle management capabilities, templates, workflows, reporting, and related processes to support a robust, compliant, and efficient contract development operating model.
Foster an inclusive, accountable, and learning-oriented team environment through coaching, mentoring, knowledge sharing, and development of functional expertise across the segment.
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek has these qualifications.
Basic Qualifications:
- Doctorate degree and 2 years of contract development, contracting, legal operations, pricing, market access, healthcare administration, or related experience OR
- Master's degree and 4 years of contract development, contracting, legal operations, pricing, market access, healthcare administration, or related experience OR
- Bachelor’s degree and 6 years of contract development, contracting, legal operations, pricing, market access, healthcare administration, or related experience OR
- Associate’s degree and 10 years of contract development, contracting, legal operations, pricing, market access, healthcare administration, or related experience OR
- High school diploma / GED and 12 years of contract development, contracting, legal operations, pricing, market access, healthcare administration, or related experience
- Experience leading people, teams, projects, or workstreams with accountability for priorities, deliverables, stakeholder alignment, and execution outcomes.
- Experience managing or improving business processes, operating routines, standards, or governance practices in a complex, matrixed, or regulated environment.
- Experience influencing cross-functional partners, resolving ambiguity, and communicating recommendations, risks, and tradeoffs to support business decisions.
- Experience directly managing, coaching, and developing employees, including goal setting, prioritization, performance feedback, development planning, and building high-performing teams.
- Demonstrated ability to lead both people and operational processes in a complex, matrixed, regulated environment.
- Experience establishing process governance, quality standards, operating routines, metrics, and continuous improvement practices for complex business processes.
- Demonstrated ability to translate complex business, legal, financial, operational, and pricing concepts into precise contractual language.
- Experience developing, structuring, and negotiating complex healthcare agreements requiring high levels of accuracy, consistency, operational clarity, and implementation readiness.
- Experience navigating complex contracting environments requiring alignment across legal, compliance, pricing, financial, and operational stakeholders to support compliant business arrangement
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