The Manager – Closing Sales will be responsible for driving site-level sales closures, revenue generation, customer relationship management, and achieving assigned business targets. The role requires expertise in customer handling, negotiations, inventory movement, channel partner coordination, and end-to-end sales closure management while ensuring an excellent customer experience and adherence to organizational processes.
Key Responsibilities
Sales Planning & Revenue Management
Contribute towards Annual Operating Plan (AOP) with inputs on sales projections, market trends, competition analysis, and revenue planning.
Develop and execute sales closure strategies to maximize conversions and revenue realization.
Monitor inventory movement and ensure timely closures of available inventory.
Support budgeting for site-level sales activities, promotional campaigns, and broker payouts.
Closing Sales & Customer Management
Drive achievement of sales targets through effective lead handling and closure management.
Handle high-value customer interactions, negotiations, and deal closures.
Ensure effective follow-up on leads generated through various channels.
Coordinate with CRM, finance, legal, and operations teams for seamless booking and documentation processes.
Deliver superior customer experience throughout the sales journey.
Maintain strong relationships with existing and prospective customers to generate repeat and referral business.
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Develop and maintain strong relationships with channel partners and brokers.
Drive business generation through channel sales networks.
Ensure proper communication of company policies, projects, pricing, and commission structures to channel partners.
Monitor productivity and performance of channel partners to maximize closures.
Market Intelligence & Business Development
Conduct regular market research on competitor projects, pricing, and customer preferences.
Identify opportunities for business growth and improve sales conversion strategies.
Share market feedback and customer insights with internal stakeholders for business improvements.
Explore corporate and institutional sales opportunities within the region.
Team Management & Leadership
Lead and guide the site sales team to achieve individual and team targets.
Define KPIs, monitor performance, and conduct regular reviews.
Mentor and develop team members to enhance productivity and performance.
Ensure effective manpower planning and balanced allocation of responsibilities.
Drive team engagement and maintain a high-performance culture.
Process Excellence & Reporting
Ensure adherence to company sales processes, compliance standards, and timelines.
Maintain accurate MIS reports, sales trackers, and closure data.
Coordinate with internal departments for smooth execution of sales transactions.
Identify and implement process improvements to enhance operational efficiency and customer satisfaction.
Key Performance Indicators (KPIs)
Achievement of sales closure targets
Revenue generation and inventory liquidation
Lead-to-closure conversion ratio
Customer satisfaction and relationship management
Channel partner productivity
Timely documentation and collection efficiency
Team performance and retention
Required Skills & Competencies
Functional / Technical Skills
Strong understanding of real estate sales and closing processes
Expertise in customer handling and negotiations
Channel partner and broker management
Revenue planning and inventory management
Market analysis and business development skills
Strong sales administration and reporting capabilities
Behavioral Skills
Leadership and team management
Excellent communication and interpersonal skills
Stakeholder management
Customer-centric approach
Result-oriented mindset with strong execution capabilities
Decision-making and problem-solving skills
Qualification: MBA (Marketing & Sales) from a reputed institute
Work Experience 12-15 years
Benefits
Be an equal parent
Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners
6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
2 months paid leave for secondary caregivers
Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel
Coverage for childbirth and fertility treatment
No place for discrimination at Godrej
Gender-neutral anti-harassment policy
Same sex partner benefits at par with married spouses
Coverage for gender reassignment surgery and hormone replacement therapy
Community partnerships and advocacy
Persons with Disability (PwD) care
We are selfish about your wellness
Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options
Elder care for those who might need to extend support to senior family members
Preventative healthcare support
Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.
Uncapped sick leave
Flexible work options, including remote working and part-time work
Mental wellness and self-care programmes, resources and counselling
Celebrating wins, the Godrej Way
Structured recognition platforms for individual, team and business-level achievements
Digital and offline instant recognition platforms
An inclusive Godrej
Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And it has been over a century. It’s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.
We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.
If this sounds like a role for you, apply now!
We look forward to meeting you.
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